Contact our Customer Service Centre

For ONLINE SALES, ENQUIRIES & RETURNS, you are welcome to contact our team on WhatsApp at 0410 599 713 or fill in the inquiry form below, we will contact you within 24 hours (Monday – Friday between 10am and 5pm).

Postal Address:  PO Box 644, Chatswood NSW 2057

Email:  info@bubsandmums.com.au

Frequently Asked Questions

Please read our FAQ before sending us a message.

  • The shipping fees are calculated based on the package weight, volume and the destination. On average, 
    • For regular parcels, the shipping cost ranges between $15-$30. 
    • For furniture and bulky items, the shipping cost range between $50-$100 for metro areas. It may be higher for some regions including remote areas.

We accept credit card payments via Stripe.com which are processed directly on our website securely. Alternatively we offer Google Pay, Apple Pay, After Pay and PayPal as other payment methods should you prefer to use them.

Please allow up to 10-14 business days for delivery.

Please note that the estimated delivery times (3 to 14 business days) are provided as a guide only and are not guaranteed. Delivery times may vary depending on your location and shipping method.

We strive to ensure that every credit card transaction occurs within a secure environment. Our payment system has a 128-bit SSL security encryption certification. We do not hold your credit card information after your order is complete, as it is submitted directly to our banks. Rest assure that your credit card and bank account information is secure every time you make an order..

You will receive an email from us with your order information attached, when the order has been processed and sent you will receive another email from us.

Send us an email